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Account Manager

Job Description

The Account Manager plays a pivotal role in fostering connections with the company’s clients and overseeing contracts through the renewal period. The ideal candidate brings a proven track record in identifying and capitalizing on cross-sell and upsell opportunities, showcasing a strategic approach to client relationship management.

Qualifications

  • 5+ years of sales and account management experience in cybersecurity or managed services, preferably in a service-oriented environment.
  • 5+ years of proficiency in Customer Relationship Management (CRM) tools and sales enablement tools, with preference given to experience in Salesforce and Outreach.
  • Bachelor’s degree in Business Administration, Communications, or Computer Science preferred, or equivalent experience.
  • Strong proficiency in Google Suite (Drive, Docs, Sheets, Forms) and Microsoft Office Suite (Word, Excel, PowerPoint).
  • Adept at identifying, targeting, and nurturing prospects through effective communication.
  • Capable of engaging in technical conversations with C-level executives.
  • Highly flexible, thriving in a small, fast-paced environment.
  • Thorough, detail-oriented, and organized with excellent time management skills.
  • Quick learner, able to understand and evaluate current and new tools.
  • Self-starter with a proactive attitude, capable of working independently.
  • Excellent communication skills with comfort in calling and speaking to clients and prospects.
  • Strong organizational and time management skills (Project Management experience a plus).
  • Good understanding of technology (security knowledge is a plus).
  • High level of enthusiasm and self-motivation.

Industry

IT Services

Field

Set-Up

Location

Hours

Shift Schedule

Hiring

Level

Jobs

Benefits

Paid Leaves

Company events

Health insurance

Life insurance

Paid training

Work from home